Return Policy
7-Day No-Questions-Asked Return Policy
At Cosmeticatop, we’re confident in the quality of our radiant skincare products and tools. That’s why we offer a 7-day hassle-free return policy despite our worldwide shipping policy . If you’re not fully satisfied, you can return your purchase for a full refund—no questions asked.
How It Works
1. Contact Us:
Email us at contact@cosmeticatop.co.uk within 7 days of delivery to request a return. Include:
• Your order number
• A brief description of the product(s) being returned
2. Send It Back:
After we respond to your email, we’ll provide the return address and instructions. Ship the product in its original condition and packaging.
3. Get Your Refund:
As soon as we receive your product and verify its condition, we’ll process your refund to the original payment method. Refunds are typically completed within 5–7 business days.
6-Month Warranty on Skincare Tools
We believe in the durability and quality of our products. All Cosmeticatop skincare tools are covered by a 6-month warranty from the date of purchase. If your tool develops a fault during normal use within this period, we’ll repair, replace, or refund it free of charge.
Warranty Exclusions:
• Damage caused by misuse, neglect, or unauthorized repairs
• General wear and tear
To initiate a warranty claim, please email us at contact@cosmeticatop.co.uk with proof of purchase and a description of the issue.
At Cosmeticatop, your satisfaction is our priority. If you have any questions, we’re here to help—just send us an email!